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Tools & Resources

Below is a sample of the work we have done for public sector clients or shared at conferences:

 

Title: Design Thinking and Lean Start-Up Training Sessions (Summary)
Client: Financial Sector Deepening - Mozambique
Title: User Insights for Interoperable Merchant Payments
Client: International Finance Corporation (IFC)
Title: Innovation in Electronic Payment Adoption: The Case of Small Retailers
Client: World Economic Forum and World Bank
Title: Three Insights for Digital Payments Interoperability
Client: Executive’s Guide
Title: Landscape Assessment of Electronic Payments and Inclusion in the Republic of Azjerbaijan
Client: Asian Development Bank (ADB)
Title: Electronic Payment Systems 101: Cards
Client: USAID
Title: Electronic Payment Systems 201: Mobile Money
Client: USAID
Title: Market Sizing - How-To
Client: International Finance Corporation (IFC)
Title: Customer Segmentation - How-To
Client: International Finance Corporation (IFC)
Title: Accelerating Financial Inclusion through Innovative Channels
Client: ACCION International

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“I hired Digital Disruptions to design an agenda for a 3-day ‘customer-centric’ retreat for our industry stakeholders and then to facilitate the sessions…the firm was able to combine its Human-Centered Design knowledge and its financial inclusion expertise to run the event…the participants overwhelmingly enjoyed the training.”

-Elvis Mushi, Head of Research, Financial Sector Deepening Tanzania

Selected Case Studies

Eko Finance is a well-known player in the Indian fintech start-up sector: it has 13 million users, mainly migrant workers from poorer states in the country, that send money home using a network…

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Fintech Start-Up – Asia

A new venture from a leading Latin American financial services provider had recently launched their “mobile money” program (providing financial services through a mobile handset…

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Industry – Latin America

Since 2012, the International Finance Cooperation (IFC), the private sector of the World Bank, has been working with a range of bank and mobile network operator (MNO) providers in Tanzania…

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Multilateral Organization – Africa

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